Privacy policy
Tone Ritual Club operates this store and website to provide you with a curated shopping experience (the "Services"), powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood this policy.
Personal Information We Collect
We may collect the following categories of personal information:
- Contact details: name, address, phone number, email address
- Financial information: payment card details, transaction information
- Account information: username, password, preferences
- Transaction information: items viewed, purchased, returned or exchanged
- Communications: customer support inquiries
- Device information: IP address, browser, unique identifiers
- Usage information: how you interact with the Services
Personal Information Sources
We collect personal information from:
- Directly from you when you create an account or use the Services
- Automatically through cookies and similar technologies
- From service providers acting on our behalf
- From partners or other third parties
How We Use Your Personal Information
- Process orders, payments, shipping and returns
- Personalize and improve your shopping experience
- Send marketing and promotional communications
- Detect and prevent fraud and unauthorized activity
- Provide customer support
- Comply with legal obligations
How We Disclose Your Personal Information
We may share your information with:
- Shopify and service providers (payment processing, shipping, analytics, cloud storage)
- Business and marketing partners for advertising purposes
- Affiliates within our corporate group
- Third parties when required by law or in connection with a business transaction
Relationship with Shopify
The Services are hosted by Shopify, which processes personal information to provide and improve the Services. To learn more about how Shopify handles your data, visit the Shopify Consumer Privacy Policy at privacy.shopify.com.
Third-Party Links
The Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Review their policies before providing any personal information.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, contact us to request deletion.
Security and Retention
We implement reasonable security measures, but no system is completely secure. We retain your personal information as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access or know what personal information we hold about you
- Delete your personal information
- Correct inaccurate information
- Receive a portable copy of your data
- Opt out of sale or sharing for targeted advertising
- Unsubscribe from marketing emails at any time
To exercise any of these rights, contact us using the details below. For rights related to data processed by Shopify, visit privacy.shopify.com.
Complaints
If you have complaints about how we handle your personal information, contact us below. You may also lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date.
Contact
For questions about this Privacy Policy or to exercise your rights, email us at hello@toneritualclub.com